Chili's Grill Bar - Ankeny

I ordered my food. they said it was done in 20 minutes. I was there a couple of minutes early, and I had to wait 20 minutes until it was taken for picking up the ship. I ordered a full ripp about 1 2 a rack and that was cold when I checked it before I even left. the waitress that broke out, there was no thanks that nothing smiles. I will not come back here.

Context: 4th of July, Monday, 2022 at 3pmFirst, we had to sit in a specific booth just to be served happy hour specials. We were moved 3 times before seated.Second, the drinks came out at least 20 mins after we ordered. How hard is it to make a margarita? The second round of them had a fly in one of the drinks. You can very obviously tell the ice machine is dirty.Third, the food was just as expected, below quality and a waste of money. Even a simple a burger was not worth spending 10 on because your hands get covered in the butter they try to mask their low quality buns in. It’s okay, I got a to go box.Fourth instead of comping our margarita with the fly, she asked if I would go ahead a pay before I was done eating so she could go on lunch.Lastly, no one greeted us as we came in, nor did they wish me a happy 4th or good day as we left.Context is necessary because they are probably low staff, and understandingly. It’s chili’s.P.S. One of the hostess’ hit my girlfriend in the head with a menu “by accident” after listening to us make wholesome jokes about the bad service. Understanding if you’re petty, but show some professionalism chili’s.I highly recommend this chili’s if you’re looking for some regret in your life. Obtuse Objections

We went there for lunch recently. I just moved to the area so I had never been to this location before. The staff was amazing and friendly shoutout to Bree and the food was sooo good! It was such an enjoyable experience and we will definitely be going back!

The food here was really good for the price. Unfortunately we had to send back some of the chicken because it was not good but they made no fuss about it and quickly brought back some chicken.

Very disappointed with our visit tonight. It was date night and we went with another couple. We were one of about 5 tables in the restaurant, so not incredibly busy. Took close to 20 minutes before our waitress finally came to us and got drink orders. Took another 10 to actually get the drinks which were not correct. Waited another 10 after getting drinks to finally be able to place our food order. Sat and waited for 30 minutes for the food to arrive and once it finally did, it was all cold. Chili’s was a main date night spot but unfortunately tonight’s experience has removed it from the list.