Tropical Smoothie Cafe - Andrews AFB

Unreasonably slow… and I’m having a hard time understanding why I’m waiting 25 minutes for an order with 3 people working and only 1 other person in line. Would suggest management consider some serious process improvements.Edit: also did not receive napkins or silverware for meal.

I love coming here the employees are very helpful and respectful I am tired of the negative comments because they don't get they food when they want it or they want something for free the manger and Alicia and kalif alway make sure my food and smoothies are on point they work they butts off especially the lunch rush

Extremely slow service, employee took my order while on the phone having a conversation with her friend. What an awful experience

I’m not one to complain about service but damn, it took my coworker’s order nearly 45 min to get. Drank our smoothies and all. Speaking of smoothies. I paid extra for strawberries in a detox island smoothie. Was there strawberries? NONE. Tasted like watered ginger. My Baja chicken wrap? I paid extra for pineapple salsa. Was there pineapple salsa? NONE. I understand the lunch rush, which is why we ordered with time to spare but come on. I can accept waiting 15/20 min to get quality food and drinks but waiting 30/45 min for orders that aren’t even made right? Unacceptable.

The rudest and most dysfunctional fast food joint I’ve ever seen or experienced. Employees are rude and disorganized, and overall have nasty personal hygiene.