Pho Lena East - Anchorage

30 minutes waiting. after the scheduled pick-up time. this grub hub driver will not be back here and in safe in the not the only

Highly recommend not to go. I don't usually write review but when I do, it has to be a whole traumatize. This restaurant has some horrible service, waited 40 minutes for water and food. Imagining not getting water within 10 minutes into a restaurant. And guess what? The broth taste like soap. This experience about to be a whole traumatize every time I eat pho for now on. Worst Pho place in Anchorage.

The dining experience was pretty good. We enjoyed the duck board, calamari, and shrimp.

I am taking this seriously. I called the restaurant twice tonight. The first time, I called to place an order but there was no answer. When I called a second time, I heard a lady pick up the phone and she answered, "Pho Lena, how can I help you?" I stated that I would like to place an order and the lady was very rude to me, saying that they were only open for 14 more minutes. I told her that she did not have to be rude and I would hang up. The restaurant's hours state that they are open until 9:00, so they should take my order until exactly that time, regardless of how close it is to closing. My experience was not pleasant and whoever I spoke to needs to learn about providing better customer service.

I always forget about this restaurant because it's not very convenient for me, but the food is amazing! The pho is delicious, and I recently tried a new dish, #47 on the menu, which was spicy and full of flavor. I recommend adding a side of fried pork belly for a crispy addition to your meal.