Auntie Anne's - Anchorage

Didn't greet or ask until I asked for help after a few minutes of waiting. No one else was in line by then. The second I asked for help that?s when one of the bread people tells the cashier lady she needs to pay attention to what?s going on around her. The question is, if the bread person saw me why couldn?t she alert the cashier so she knows I?m right there? She was rolling her bread and I saw her look up a couple of times towards us and not once did she say anything but the minute I go off she wants to talk bad to the cashier in front of everyone. There?s clearly no team work here. So frustrating for customers.

For a fast food pretzel place this place is the bomb. They change out there dough and their case every 30 minutes whether it's sold or not and if you eat it while it's hot it is the best on the planet. Like anything, if you let it cool it loses some flavor but if you eat it well it's hot, it is the best.so please give them a try.

The GM Andrew was very courteous and polite food was hot and tight

The pretzels are delicious. The male employee who worked behind the counter this evening around 8:00 pm 7/29/19 however was very short and came of kind of rude as if he really didn't have time to be bothered with us. I was quite disappointed with the lack of customer service skills he had. Change the cashier.

I went to the one at the Dimond center near the ice rink. The service was good and didn?t take too long, however one lady with red hair working was not wearing her mask over her mouth and nose. Rather, had it under her chin which made me uneasy since she was preparing food. She did put the mask back on after a couple minutes but for the safety of others she should have it on at all times. Especially since she was working and preparing food.