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Przekaż informację zwrotnąThe place looks awesome. My first time there . Not great . They rushed you threw and scoop the stuff quick like there on production line. No personality. Not helpful. I mentioned 3 times. It was my first time. My wife tried offering a spicy chicken , not even sure what or was. The rushed us threw, it was bad. Only gave pita fir one. Not sure I will revisit this location. There should he more customer care , get what you need and listen to the customer. Out of a 10 I score them a about 2. Anaheim Hills location.
The food is good and it's good for quick bite to eat in a hurry. The set up is similar to Chipotle. However one can easily get confused with menu displays. There's not enough explanation for new diner trying to understand the ordering.
Well, as far as the food I have no complaints but the overall management (or lack there of) is pretty appalling. If you go to the register to purchase a drink you will not be acknowledged what so ever. You will be left waiting there and waiting there as if you do not exist, leaving other customers to yell loudly asking for a drink just to help you. I couldn 't help but notice while all this took place that it looks as if the register area has not been cleaned in weeks (and this is not the first time). The register area is filthy, covered in food, grease and dusty dirt. It 's an obvious accumulation of stuff . Then after that ordeal I decided to enjoy the cool air and enjoy my drink (which was so hard to get) to find there was not one clean area to sit in the entire restaurant, not one. I can assure you that at this moment there is literally 6 people in here, including myself. Absolutely no one in line with absolutely no excuse for this. I see a man up front who looks to be a manager, and if I can offer any advice it 's this . You seem like a nice person, maybe too nice..you need to learn how to oversee your staff and lead. When a person walks in obviously waiting to be welcomed and helped, show them how to triage the situation and jump in. If it 's slow, send your staff out to clean and make them learn to do it on their own. And....put the cleaning of the register area on a daily cleaning checklist for goodness sakes! This looks awful for a food place to be seen so dirty. Yuck This is in a nutshell, poor management. I can say that with many years of overseeing staff and working on an executive level for the last decade. The bar tops also need some minor maintenance, which would go a long way on the perception of this place. Hope this can be taken as constructive criticism as th food is great..hope to see these changes in the immediate future. ??
Ordered my meal to go, and Food was pretty tasty. BUT establishment was a mess!! They had signage saying things get sanitized every hour.....I don't think so!! The utensil area was dirty and disorganized, the bathrooms were extremely dirty!! No toilet paper, trash on floors and messy toilets... Not to mention the door handle which is a high traffic area and would think get wiped down, looked as if it hadn't been cleaned in months? was disappointed at the lack of maintenance.
Sorry the pic is of half eaten food but this was frikin amazing. So tired of eating raw half portions from chipotle.