Five Guys - Amsterdam

The facility was very clean. No debris of food or garbage on the ground, and this was at 5pm. Register associate was VERY friendly. I asked for a lettuce wrap instead of a bun, and this associate was super kind about it and even went above and beyond and asked if that was just my preference or if I had an allergy. There was an associate being trained on the burger making station, but the work flow was still great and no extended delays. In fact when the station received my ticket and was assembling my burger, I even heard that associate double check with the register clerk if the lettuce wrap was due to an allergy. This was amazing customer service. My burger was cooked perfectly and I was able to sit at a clean table and enjoy it.. phenomenal experience for a fast food place.

Five Guys is the best burger place there is. A little pricey but you get huge portions. I bring my extra fries home and cook them in the air fryer the next day. The burgers are very good but the fresh cut fries are even better. Combine that with fast friendly service and it's well worth the price.

I love there food. But they have gotten VERY stingy with everything they served. And they?ve raised prices to top it all off

The service was quick, the employees were polite and the place was clean. The French fries were perfectly cooked. The seasoning on the fries was flavorful and not too salty. The burgers were juicy and tasted good. They were topped exactly as asked (generous selection of toppings available). The strawberry shake was sweet and creamy, with chunks of strawberries spread throughout. I liked being able to have a choice between a large or small burger

As much as I love the food and never had an issue with the staff, The prices are killing this business. Even on the weekend, You're lucky to see 2 or 3 cars in the parking lot. It is dead more often than not, which is shocking because the one in Saratoga is always jammed packed. My guess is that the high prices turn a lot of people off. Just a burger, fries, and a drink will cost you $20. With cheaper fast food options right across the road, I can see business isn't booming. Lower the prices and people will come back. If not, expect them to stay gone.