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Przekaż informację zwrotnąWe will never go back for a meal! Eight of it went for dinner and one of the chimichangas had part of a paper towel fried snide of it. THe fries were the best thing of my meal which was a chicken wrap. It was dry and lacking chicken. My husband wanted to order their enchilada the waitress said they were too busy to make it. Bales were not even 1/4 full. They need more waitstaff at dinner time.I am a good cook so when I go out to enjoy a dinner that I do not have to cook I look forward to delicious food. I had heard good things about this restaurant. We were all disappointed.
This is by far the worst dining experience my wife and I have ever had. 2 hours to get 2 wraps and fries and onion rings. My wrap had a black hair in it, the pita was stale and they charged an extra $3.00 for onion rings instead of fries. The whole thing cost $35.00 plus $10.00 to take the ferry to get to the island and we only had water to drink. The wait staff basically ignores you and the place needs some serious renovating. Maybe the owners should put a little of that money they stuff in there pockets from the overpriced food and put it back into improving the place. I gave one star because the view was nice. We should know we sat there long enough. Please visit one of the fine restaurants in Amhertsburg instead and don't give these people and more money. We could have taken $35.00 out of our pocket and thrown it in the water and watched it float away and that would have been a better use for it.
From the moment we arrived at the restaurant it was cold, curt service. I wanted to provide detail explaining our experience but there is just too much to say. It was hands-down the worst customer service we have ever experienced ever, anywhere - to the point it became comedic. It is so unfortunate because the view form the patio is stunning. It has the potential of being a wonderful destination spot for dinner and drinks IF they improved the food and hired a server that was even remotely civil. We have visited a few times to give the spot another chance(s) and had this woman as a server - she is consistently miserable and gives the minimal amount of service possible AND it was a quiet dinner hour. Shameful. The food is another story - ordered one of the wraps - it was filled with over salted yet flavourless rice with a few black beans, shredded lettuce and no sauces. I'm sure at this point you can imagine how well it went when I asked for sauces...beyond disappointing.
It's the only place on the island so it's not like it has competition at all. That being said as long as you plan in advance and make a reservation you will be fine. It seems as if if you don't live on the island you need a reservation. Which is strange since they asked if we had one and we were one of only two groups of people there and it was basically empty. If you can look past that though the service was great for lunch and the food was delicious. A little strange that they didn't have the air conditioned inside section open on a ridiculously hot day but again that's not picking.
The waitress seated us with menus. After ten minutes, my husband went to the bar and got us a drink. $17.50 for a tepid glass of white wine, my husband's beer was cold. The wine was good quality otherwise.Two waitresses were on duty and proceeded to walk past us slightly glancing our way once in awhile. We tried to wave them down to no avail.We finished our drink and went on our way still unnoticed by the waitresses. We sat there for a good half hour and enjoyed the lovely setting. This otherwise would be a place that we would visit regularly but not now.
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