Dairy Queen Grill Chill - Americus

I was here on Monday, 8/8/22 for 2 Chili dogs 1 chili dog with onions, and the other chili dog with onions, ketchup, and mustard, and. Medium coke. She said $9.04. I told her I 've never paid that much for 2 chili dogs. I looked over my receipt, andtold her she charged me for 2 chili cheese dogs instead of 2 chili dogs. I told her I did not request chili cheese dogs, as I donot like cheese on my chili dogs. She refunded the card, and said my money will be back on my card within 2-3 day. It wasrefunded immediately. She re-rung my order for 2 chili dogs. She repeated my order, and I told her correct. She recharged mycard instead of crediting my card for the difference. Tell me why when I get home to sit down to eat, there is not any chili oneither. I live about 5 minutes away.I put them back in the bag, and took them back, and told them I ordered chili dogs, andthere was not any chili on either. She said ma 'am, we 're out of chili. WHAT!!!!! I asked to be refunded. The lady gave me 2receipts, and said my money will be back on my card within 2-3 days. As of today, my money still has not been refunded for the$8.63. I 'm noticing on the 1st refund it says Credit sale, and void amount. But, on the other 2 receipts she gave me for my 2ndrefund, neither receipt shows credit sale, or void amount. I will be by today to talk to a manager. Update- I was refunded incash, since the electronic refund never processed.

My visit today around 5:45pm on 9/3/22 was outstanding. Every staff member was friendly and helpful enough and I was in and out of the drive through within probably literally a couple minutes! That?s what I call fast food?job well done!

I visited DQ on Saturday July 2, 2022 for a blizzard. The blizzard was good, but soupy. It had the texture of ice cream after it's left out in the heat for 30 minutes. I didn't take it back or complain, because they're usually good. So nevertheless,they are my favorite place for a blizzard. Update: July 25th we ordered something to treat ourselves for a hard long day. Sinceit was after 8:30 p.m., we did small blizzards for the kids. There were 8 small blizzards along with other ice cream treats.Again the blizzards were too soft to the point of us having to drink it first to prevent it from spilling. Then they could nottell me which blizzard was which. We had to go home and figure it out. *Home is approximately 2 minutes away including the redlight stop. The turtle pecan blizzard was vanilla with a few chunks of pecans. I thought caramel was supposed to be in it. I maybe wrong. I can say the shakes were great. I am going to make one more attempt at my turtle pecan blizzard that is usuallydelicious. Overall DQ is a great place. Update July 28th at 7:29 p.m.....We went to DQ to try the blizzards again. This time weonly got 2 (Turtle Pecan and Snicker). They were super soft when she gave them to us. My cup have ice cream running down aroundthe entire cup. I had to wrap the 4 napkins around my cup and we both had to sip alittle off the top. We placed them in thefreezer to firm them up before eating. But the taste was on point. The heat could be affecting the ice cream machine, so I'llgive it one more attempt....maybe this weekend.

Got a couple of blizzards. The drive thru lady just stuck her hand out when we pulled up to the window and stared at me. So...I gave her a high five. She pulled her hand back and then thrust her hand at me again. I was baffled at first, but then realized Iwas supposed to pay...duh! I confirmation of my order and stating, that'll be X dollars please would have helped. When she gaveour blizzards to us, she flipped the first one then just gave up the second one...like here. Take this! Great blizzards, butthese young people need to check their attitude at the door when they show up for work.

I know everybody needs a job so managers wake up keep an eye on what the new person is doing so they don't forget your order and you wait 30 mins for little fish sandwich.