Cold Stone Creamery - Amarillo

Had a great experience tonight. Ice cream was very good and I could tell it was good quality. Staff was very polite and store was clean. Much better experience than Marble Slab!

Great customer service! When they accidentally made a mistake with our custom order, the manager generously substituted another item, free of charge. The ice cream and cookies there are delicious too! We'll definitely be going back!

Always, so tasty! The cake batter ice cream with waffle cone pieces and white chocolate chips, yum!

This is going to be a cheesy, or should I say creamy, review but; I just had some ice-cream door dashed to my hotel I?m staying at and let me just say, you guys brightened the end of my very dark day. I?ve been traveling cross country for the last two days with my cat dog and I am EXHAUSTED. Today was full of rude customer service at food places, rude gas station employees and rude drivers. When I saw that Cold Stone was available on Door Dash, I jumped on it; because who doesn?t get cheered up by ice cream. Now here?s where the cheesy (or creamy part comes. When I ordered it, I asked for it to be in Gotta have it containers because i knew it would melt some when the driver brought it. When I received my door dash from my lovely door dash driver, my ice creams were in the Mine size with a note that said ?Sorry, we are out of Gotta-Have it lids, so I put it in a mine container. -Enjoy : ? I don?t know what it was about this little piece of paper; maybe the little smiley face did it, maybe it was the excellent grammar, or just the simple act of putting it in the container. All I know is that it made me feel happy and appreciated as a customer. It?s the little things that make a difference. I thank whoever wrote the note, made my order, is the store manager and who is hiring such bright and kind individuals. : P.s My animals think you?re great too.

Worst place to get ice cream or shakes in Amarillo Texas. I been there 2 times with my family they gave me wrong order both times and wrong toppings both times. it's a waste of 55$ if you have a family. Their employees can't read and are stupid.