Swens - Alta

They don’t have a dedicated barista, and the latte I received was lukewarm, resembling more of a cup of milk with a splash of coffee. It wasn’t enjoyable, so I opted to switch to regular drip coffee. My suggestion would be that if they cannot maintain their usual standards, they should either come up with something new or wait to reopen until they can deliver the same level of excellence they’re known for.

Booked reservation from their website which linked to open table for 10:00 am and drove over an hour to find out they arent open at 10 am and we didnt have a reservation. The staff at hotel was very rude and mocked us like we were idiots.

We received one out of 4 main meal before we received our salads and our appetizers. Everything was over cooked except for the steak. Never had a manager come by and talk to us about all the issues. Luckily the server was at least professional. Would never eat here again. Even if I do stay at the hotel again.

Food was good. Service was very bad. The lack of care with greeting, knowledge and service was so disappointing. We have eaten here many times. But this last weekend the service was awful. The service Staff at the restaurant avoided eye contact, as if they did not want to get caught and have to help the customer. We cancelled reservations on a few nights , as we were staying at Snowpine and ate in the bar, as the bar staff was all about taking care of the customer.

An average breakfast buffet, and I get that you are paying for location, but $62+ for breakfast for 2 adults and 1 child is hard to swallow.