Big Apple Donuts Coffee (aman Central)

Really BAD in service, the employee talk more then doing their job, the all of the donut was not display by the time we arrived (out off donut) ,i was rushing at that time then we asking for another option and the worker ask to go arround the mall actually the donut was already ready to be display,the worker continued talk with another colleague infront of us and ignore me as the customer just like that! This is very BAD attitude! Need to hired another employee!! Till i arrived at LANGKAWI still don't get any donut.

Doughnut choices are limited. had to go early to get the good ones. i dont understand why they wont restock for as long as the store is open. the workers are not friendly.

Failed to reach there cos of time. Very bad Road congested on Saturday afternoon. I took one hour to get out from basement parking at Aman Shopping Complex.

30hb April 2022, 3.20 3.40 pm. Rude staff (Malay woman) don't even care to entertain the customer. We understand that they are busy, but we are waiting for quite sometime. She keeps on arranging the doughnut and ignoring us. Its not that hard to entertain us and arrange the donut later. She is rude even when we proceed to pay. She just left the counter, we have to reach over to get the purchase. Im not someone that sided with the customer when there are conflict between staff and customer. The but in this case, this staff is very rude. If you dont want to work and always look stressed, just quit and stay at home. Biar muka hodoh, jangan perangai pun hodoh. Sadly this staff is both.

Bad service don’t know how to deal with customer asking !! stories start They inform me can use shoppee pay deal to deduct rm3.00 with minimum purchase rm15.00. Thus I order box of 6 donut rm16.00 and I request seperate into 2 boxes of 3 , I even ask them is it ok ? They inform me ok ! Then I only proceed with shoppee payment type ..but come to payment they inform me need to charge rm18.00 as I split into box of 3 rm9.00 each !!! Means that I need to pay rm18.00 instead of rm16.00. I said not my fault at all since u guys say can only i proceed order. then I say it’s ok i only take rm9.00 instead. I don’t want to purchase minimum rm15.00 . They inform cannot as ald put in boxes. Ok fine .i find a way to solve it . I suggest charge me the price of 2 boxes of 3 2x rm0.50 instead . Then we still go back the price of rm16.00 with add on rm1.00 boxes total rm17.00 Now the most exciting part is when I use shopee pay , i eager to have rm3.00 deduction .. but later I found my shoppee pay no deduction of rm3.00 at all!!!!! I say tak nampak deduct rm3.00 pun .. Macam mana ni sales person terus blur and say don’t know .. I say it’s my first time using shopee pay at big apple !!! First time !!! How could it be.. how to settle ? They totally no idea .. just asking me wait for rm3.00 deduction !! So big apple tell me how u guys wanna handle such complaint !! Just pretend don’t know ??? Please educate staff there know how to use shopee pay and please do ask them inform customer the details of how to redeem rm3.00 shoppe