Johnny's New York Pizza - Alexandria

Service was not good but it's a pizzeria. The problem was the pizza was nothing like the last time I was there! Nobody expects good service from a pizzeria if you're from North Jersey like me, but the pizza has to be good at least! This place was good till they changed the doe ?. Not worth the money for imitation pizza! This place was the best and I couldn't drive near it w/o a slice. Oh well

If it was possible to give a 0 star review, that’s what I would have given instead. I truly don’t understand how EVERY single time we order from here it is never a good experience. I am very understanding, as I was in the service industry for almost 10 years, but honestly this is just not the vibe. First of all, their timing is never right. They quote 15 min and it’s at least another 15 once you actually arrive for your order, and that’s IF they even have your ticket. Think it could be because it’s busy and they’re in the weeds? Incorrect. It could be dead and they will still not know where your ticket is. More times than not we have either come home with the wrong order, or had to wait for our food. When we call and say something, it’s always an apology and a “discount” that when you order again to use, doesn’t actually exist. Don’t even get me started about the staff I have never met such a group of rude people in customer service. Most recently, their “new system” ….it’s been like 8 months of them using that excuse btw) lost the ticket for one entree but produced the ticket for the app when I came to pick up the food they were very rude about THEIR mistake. I get it, sh!t happens, but it’s not my mistake. Then the “discount” they offered was $1…..what the eff kind of discount is that? That’s not even 10%…then when I pointed that out it was $2…don’t get me wrong I’m not strapped for cash by any means but it’s the principal. Like I said as someone who was in the biz I get it but also don’t be rude about it. Your food can’t be trash and your customer service be even worse. Train your staff better or curate better food. Safe to say we will NEVER order here again, and will be spreading the word on just how terrible this experience, as just like all the others, have been. We keep giving it another chance cause it’s close and others always say how good it is….it’s not. Save yourself the headache and stomachache friends!

Pizza was good, but crust a little too thin. And the Johnny could have used more meat, and less veggies.

This was my first-time ordering from this place.I really recommend.I order 3 stake stake and cheese ? it was delicious ? and fresh and while on waiting. I had an slice of margarita pizza ?

I have been searching for good NY/Boardwalk style pizza in the Alexandria Springfield area for sometime. Not sure why it took me so long to try Johnny’s. This is it, reminds me of being a kid, delicious! Had take away pizza 3 times in two weeks. Pepperoni is the best so far. Have not yet eaten in but it always seems popular, old school family vibe with draft beer on tap. Go here