Jimmy John's - Alexandria

Faster friendly service! my wife waited 9 months to get this and they did not disappoint. on the day after the birth, my wife had to finally enjoy jimmy johns again. it was so good that I was back next day and got one for them. keep them the big service.

A rude employee ruined the experience for us when he yelled at my husband for not being able to find our online order on the shelf. Perhaps it would be more helpful if customers were given a time frame for when their order will be ready after ordering on the app instead of waiting for a notification for an asap order.

I love Jimmy John's, food is always good, but this visit was the worst ever. The drive thru is terrible. We waited on the road to turn in forever! They were NOT freaky fast at all! Very long line in front of us and behind us!

I love how I called 7 days ago and they had no problem delivering to me, but now I'm magically no longer within their delivery range today. Literally 1.6 miles away... pathetic.

1:18pm Sunday may 8th. Girl that took our order was so rude to us when the little kids were trying to figure out what they wanted. Went up to the window and all she gave was attitude. She acted like we were wasting her time. So rude.