The Heights Bistro - ALEXANDER HEIGHTS

I have been visiting this pub for three years and have always enjoyed the food and service. However, today my disabled friend and I had the worst experience we've ever had with the staff and the kitchen. We ordered our usual steaks, but this time they were so tough we couldn't even cut through them; they were mostly gristle. I sent them back, and the young waitress was very friendly and brought us two new steaks. Unfortunately, my friend still couldn't cut into hers, and I had to discreetly spit my steak into a napkin because it was impossible to chew. I sent it back again, and this time I was met with a curt response from the cook, who simply said, "These are your only complaints." It's disappointing to see such a decline in quality and service.

Always a great experience! Phil and the staff are fantastic. Our group has been visiting this place regularly since it opened. We come for the quiz every Wednesday and thoroughly enjoy it; the quiz host is excellent. The portion sizes are generous, and the food is delicious!

Phil and his staff are always polite and friendly. They are not only generous but also serve delicious food. I have dined here many times and would highly recommend it.

Our group of 6 has booked a table on Saturday evening in the October. we went early to avoid the karioke that is not our ding. the food we had ordered had generous portions and each individual dish was delicious. I had pork rib ribbed and if I were home, I would have licked the plate. service was very good with the staff helpful and polite.

Philip and his staff go out of their way to make our dining experience excellent, whether we dine as a large group, or two or a few. We tend to go for lunch, and appreciate the $15 Seniors specials. Generous quantities and perfectly cooked. Recently 30 of our Red Hat ladies enjoyed the privacy of the separate room, and we were delighted with the way the tables were set up like they do for the Service clubs who dine there no one had their back to anyone. Full marks, The Heights!! We will be back!!