Arby's - Alexander City

What a joke! Out of beef she says…. Half your menu is beef. This location never fails to disappoint.

Not happy about the fact they deleted their potato cakes and now no pickles. Their chicken sandwich is changed

They’re is always something with this location I ask for extra sauce for my sandwhich and got told no they could only give 2 per sandwhich when I ordered I made sure to tell them extra in case I needed to be charged like every other restaurant but they straight refused it !!! So had to run to Walmart to even each my sandwhich and fries the way I want .!!! Should’ve just went to Opelika location obviously! Won’t be back here ?

My kids claimed that they didn't like Arby's but so we rarely go but I've always enjoyed Arby's. So we decided to stop by this Arby's so that I could show them how good it was. However, we had a long wait to get to order, then in the middle of trying to order for place on hold for over 5 more minutes. Then had to start the order over, but did not complain. We ordered, pulled up, and received our food. However, the curly fries were barely warm. After waiting so long, we didn't have hot fries. I went in and asked if we could have hot fries please? The fries were taken to the shift manager, I assume, and when she asked what was wrong, the young lady told her the fries weren't hot enough. The shift manager then stated how she just dropped them while we were ordering. Then she told the young lady to get me more but added people always want to have something to complain about. I responded that I'm not trying to be a complainer, I just like my fries hot. I didn't wait this long just to not get hot fries. It took so long to order, then I had to deal with attitude. Why? Anyone could feel that the fries were barely warm. What was taking so long? There were very few customers inside. So disappointed in the customer service!

Super friendly and efficient! Sandwiches were picture perfect, delicious and hot! Great Arby's experience!!!