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Przekaż informację zwrotnąI had breakfast with my grandparents, and it was an incredible experience! Valarie was attentive and friendly. We’ll definitely be coming back, and we hope to have Valarie serve us again.
My friend is currently training to become a physician's assistant and is going through a particularly challenging rotation. A few days ago, I ordered her breakfast for delivery, and everything was fantastic—except her pancakes arrived without the cream cheese frosting. The next morning, she playfully called the restaurant to express her disappointment. To our surprise, the manager invited her to come in, where he generously gave her a container of the cream cheese frosting and even remade her entire meal for free! This level of customer service is remarkable, and because of this experience, IHOP has become my favorite restaurant in Albuquerque, just edging out Campo at Los Poblanos. Thank you, IHOP, for making both my friend and me so happy!
Every time I go, it's usually between 5:00 and 8:00 p.m., and there’s typically just one waitress on duty. She is incredibly sweet, but she always seems to be overwhelmed. It’s clear that she could use some help.
Dec 2023: The male server is amazing, but the hostess who tries to serve id god awful. Got all the customers orders wrong, have people incorrect change. If you go, make sure you don 't get her service.
Rosalito was a very Courteous server, I enjoyed his professionalism.
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