Chili's Grill - Albany

We had a good time. the food was so good. our server was ashley. I'm talking to her, we learned that she was actually in training. we shocked because she did an excellent job. in any case, it didn't seem like she was a new rental at all.

I gave them 2 stars because the Service was Horrible. I went here on Mother’s Day. Wow was I surprised the waitress gave us appetizers without the sauces. I waited 13 minutes for a refill on tea and to top it all off she never brought me my cheesecake and took 14 minutes of waving my card to get the check. I know they were busy but this was ridiculous. The food was Great sorry the service wasn’t.

Server gave me the wrong food after she repeated my order to me after taking it. She wasn't attentive. I ordered the Cajun shrimp pasta, it was cold. Asked the manager to have them remake. When I did try to eat it, it was horrible. Toast was not cooked. Couldn't eat none of it. Server spent more x flirting w/men at a nearby table. Manager had to do everything. I did not have to pay for anything but the drinks. I still left a tip I only did that bc my friend told me to be nice in spite of the service. Experience was a disaster.

Decent. My order was incorrect and also tasted bad. I never called back to give the restaurant a chance to fix it because it was late so I can't speak on how they handled the complaint. I will say service was nice and fast and the food temperature was satisfactory.

They get a single star because the chips and salsa were great. The 2+ hours we were there consisted of getting a single drink a piece for our booth of 3 people, no silverware until after I started dipping my salad pieces into the dressing. My pasta tasted like the noodles were from lunch and my husband's butter wouldn't even melt on the corn. Our food, that was supposed to be hot and fresh, was awful. Our server was sweet the 2 times we spoke to her. The worst part is, they weren't even at full capacity.