Gionino's Pizzeria - Akron

I absolutely love this place! Just a heads up, the parking lot at the back of the building is quite small and can be a bit tight.

I placed a delivery order on June 25th, 2024, and it arrived two hours late. I called three times to inquire about my order, but each time I was given vague and unhelpful answers. They did not offer any discount or compensation for the delay. When I spoke with another manager, he also failed to assist me. I am considering contacting the Better Business Bureau regarding these issues. Overall, that evening was incredibly disappointing, and the poor service has left a bad taste in my mouth.

I just ordered the Mac & Cheese pizza, and it was amazing! It's been a while since we last ordered from here, and I had forgotten how delicious their pizza is. The staff is also very friendly and approachable. Keep up the fantastic work!

Ordered my food. Was told there would be a 30 minute wait. I pull up 30 minutes later my pizza was done but my chicken wasn't. They had me sit for 6 minutes then park in the parking lot for 6 minutes. I drove around come back sat for another 6 minutes. They told me to go sit behind the building. I sat behind the building for another 6 minutes before just going up and getting a refund and them trying to hand me my pizza that had been sitting there for 30. Some odd minutes and the chicken do not go here. It's by far the worst gionino's in addition, I hope they did not steal from me. The receipt he gave me isn't even actually my receipt. It just says that my order was voided so if they took $30 I'll be I'm sure to take further action with the BBB and whoever else I need to.

Usually love the food. Ordered a pizza/chx/jo Jo special and we do because I am not a pizza fan. Enjoy the chicken and always love the dark meat. But was shorted thighs. Finally found one just barely bigger than a chicken wing. Very disappointed that I won’t agree to this dinner purchase again. What a disappointment when your expectation is shorted with no warning or explanation. Skin removed…that is the actual size of the thigh. Come on now….