Herrera’s Tex-mex - Addison

Omg food was delicious the proportions were large and satisfying customer service was welcoming and we look forward to returning again

Decided to come have some drinks but come to find out they really don't have type of drinks I wanted. I decided to have a mango margarita well sad to say I like to drink to relax and enjoy the my drinks I have to give it a one, the mango margarita look like one but definitely didn't taste like one. Very disappointed, the queso/meat dip and chips were good. My daughter had a Quesadilla and she has eaten many different kinds of Quesadilla and she was also disappointed how can a teen be disappointed but she was this was what I experienced. Spent 50.88 for queso/meat dip, 3 drimks and a Quesadilla plate. My visit was not happy! Will not be returning.

This has been by far the worse customer service I have ever seen. I arrived to the To Go counter waiting on my order, after 5 minutes of no one coming to provide help (even after a few of the people in the kitchen looking directly at me) one older guy that didn't speak English approach and said in Spanish One minute After waiting for a few more minutes I walked to the bar area to see if I could grab someone's attention and finally saw I assume the manager...Female) a female walking out the kitchen. I asked her for help and before I could explain about the order she replied, I'm too busy I can't help and walked back into the kitchen.Now at this point, I'm on fire. So, I go back to the To Go area and wait again, this time a waiter (Young Guy) walked up. I asked him, could you update me on my order please, he replied Can't you see we're busy bro, I don't have time. So now this has sent me in overdrive. We both exchanged words about me not knowing they were short staffed and to watch his tone. He continued to say I don't car bro, it's whatever.A few more minutes of the back and forth and he walks off, waited on a table. The manager lady walks in and I asked her one more time about my order. What did you order she replied, I told her it's an online order... Oh that's on the table in the front I then asked it would have been nice to know that's where it would be and not in the To Go area since I've been waiting here. She replied, Well we're busy and whatever take your food and go"Her and I went back and forth and after a few choice curse words, I gave all that energy back to her, took my food and walked out.Now don't get my wrong the food was good but that customer service sucks. I would never be back, not that that matter's but I'd strongly recommend they get a different staff in there, or hire people that would come to work.P.S. I really don't care for a refund, it's the customer service that needs help big time.

My good friend from Mansfield TX. Put me on to this spot. It is a cool joint if you don't like the club scene. Nice bartenders and nice grown folk crowd.

Previously on maple to go to the old place and was somehow disappointed. enchiladas was not so good and the salsa was not at all cheap. chimichanga was decent. service was ok, but someone didn't see being visited and stood to sit down one because and finally leave.