Frankie Benny's - Aberdeen City

Do not often write bad reviews, but do not have much positive things to say. the server were nice, but they were so busy that they had no time to ask us how our meal was. it was a fight, it was for more. Beverages/invoicing to banish. that was not great. I could have done anything better. my pasta dish had no taste, only so much flavored that my mouth was fired. bad drink selection. do not think that it is good value for money. I never hope to come back.

Service was an anxious 1 family member had to lay back ribs because they were dry and hard and another family member ended with food poisoning with there hühnerburger

This was our first visit to F&Bs after lockdown, we haven't been in since before all the lockdown measures, so made sure to come back try the famous pizza they offered before. We were greeted by a friendly girl who showed us to our...table and then explained the few items they did not have, the menu is still quite varied with only a few items missing from the previous one I remember. I was craving a pizza so a margarita was what I was after, my girlfriend had cheeseburger chips. We were offered some seasoned fries which sounded good with a cheese sauce. Around 20mins later our food was served, which is great as we had the cinema to go to also, the food was served hot but didnt taste as good as I remember, with it maybe being a bit more mass produced rather than handcrafted like it was before. It was still enjoyable and the chips were good but still a bit bland with the cheese sauce. All in all it was good to be back but not quite as I remember, as used to love the pizzas! my girlfriend had a student card so we got discount on the meal which was great. All in all a good experience.

Now. I am absolutely NOT someone to make complaints. But Frankie Benny’s Union Square is a place to avoid. We were here 25.09 as we happened to be in the local area, it took several minutes for us to be sat down and when...we were sat down it was CLEAR by the tone of the waitress that she could not be bothered with my husband and I. English Manager (or so we believe to be the manager) NOT pleasant, it is clear he treats his staff as subordinates, my husband in particular seen him consistently nagging at his staff throughout the entirety of our time there just an earshot away(always lovely to hear during a ~romantic~ date, I plea with sarcasm). as you can imagine this did not make for a pleasant time. Apart from the attitude projected by our waitress, she was otherwise friendly and attentive. Food is pretty nice and the only good attribute to the restaurant itself, so I suppose that is in this case the “silver lining”. WILL NEVER RETURN.

Although the food was nice the coffee is amazing, we were sadly disappointed the temperature of the food. Also at there being no pancakes available, even though they were on the breakfast menu. 2 of us had eggs benedict. Nice meal but sadly luke...warm at best which was off-putting not really acceptable. Also felt very rushed as the plates were cleared immediately after finishing, then the bill was brought to us immediately after that. Probably would not return.