Dunkin' - Aberdeen

This is the worst Dunkin I have ever been to, the gentleman in the morning is the worst!!! Customer service is horrible and he never gets the order right!!! I will never go to this Dunkin again!!!!Fire him!!!!

0 rating. AS A LOYAL CUSTOMER WHO VISITS DUNKIN EVERYDAY, TWICE A DAY, FOR YEARS AND WHO HAS GAVE THIS DUNKIN NUMEROUS CHANCES, I WANT TO SAY....With the New Management (since about 1-2yrs ago) this dunkin is by far the WORST one out of both Harford and Cecil County now!! Which is very sad to say because they were my absolute favorite with the previous owners/employees..but this place has really went into the ground! NOW the iced coffee is ALWAYS extremely watered down(to the point you can definitely notice and see through it)!! The donuts are always stale and hard!! And the morning time male employee/possibly the owner is very rude and lacks customer service!! He needs to learn not to give someone an attitude and act as if their in the wrong when they politely ask for something to be fixed(that is his fault and their product). I stopped going to this location awhile ago because of all of this, but since i was in there shopping I wanted to give another try, still the same..terrible!! I will not be coming back to this one, I will go out of my way to another.

This guy charged me 1.00$ for less ice. I don’t like too much ice in my coffee. He was rude mean to others as well. Also the coffee tested sour. Never going back to this place.

Customer service was horrible. It was a very long wait to place my order with more than 4 employees on hand. I finally get to the courter to place my order. The employee's name on the receipt is, Kiren, employee #244923 There was no greeting from the cashier, which I believe was the manager. He never even acknowledges me being there. He never said anything to me at all to be honest. Even after I greeted him. I will never come back to this location again. I did not feel valued as a customer.

Ordered my iced matcha latte paid for almond milk and I saw him grab the whole milk carton thst was empty to the back room and not thinking it was for my latte and yup he put whole milk in there. It is my fault for not tasting it before hand but I was running late to work. Will not be returning to this location anytime soon!