Cafe Phoenicia - Zachary

Let me start by saying i 'm a nice person. I give reviews when reviews are deserved. This particular restaurant deserves every syllable of my review. Today I decided I wanted a Gyro Sandwich. Since I live in Zachary, La I decided to eat here. When I called to place my order the person who took my order paused for a long time when I asked her if I could have fries with my Gyro. She said, sorry I was writing down your name . Because we all know how difficult it is to write down the name Sam . During this short conversation, I had to ask her twice, are you there? Once I placed my order, She simply hung up. No goodbye, no thank you. When I came to pick up my order, She told me I 'd have to wait for change for a $20. I waited 3 minutes. When she came back , she handed me five 1 dollar bills. I was pretty sure I heard her say it was $14.46. I asked her how much it was again and she told me it was 14 dollars and something cents . I was dumbfounded. I didn 't say keep the change, I didn 't tip her that 's for sure but she kept the change. Over fifty cents that I didn 't get back. I couldn 't do anything to walk out I was so shocked. And here 's the part where i 'm going to sound mean: I don 't know if these person(s) were rude or illiterate but this was the worst customer service i 've ever received at any restaurant. I doubt very seriously if they 'll care but I won 't be going back.

Nice little Mediterranean cafe. Our server, I think her name was Ladie, was so sweet and attentive. Food is good and it comes out quick. The restaurant is out of the way, in a strip mall so there is plenty of parking.

I’ve noticed the quality and portions has changed here and not for the best! Stick to SEROP”S if you want satisfaction!

I ordered a combination salad to go. Once I got home I had a chicken salad and a combination meal and a small salad to go. I paid almost 45.00 dollars. I didn't complain about the price due to it being my second time at the restaurant. I just move to the area and found them on Facebook. But once I got home and saw what I had I was just so discouraged that I just said ok it is what it is. I will check my order the next time and question the price. I will not let this experience stop me from going back.

It's usually quiet not full but it can be the opposite depending at what time you go. The food it's amazing and service is always good. I love the Margaritas there.