The Waterfront Cafe - York

The newly designed conservatory is bright and airy, but unfortunately, the food remains uninteresting and bland. The menu has not changed in two years, and the lack of improvement is disappointing. The beautiful setting warrants a higher quality menu and top-notch food and service. It's a shame that many friends have had similar experiences. It's best to visit for the view rather than the food.

Had a family birthday in the newly opened Conservatory looking over the river Ouse. We pre booked a table due to knowing at peek times they are full. The food, service was very good and the staff was great could not fault them.

We had a wonderful evening at the restaurant. Both my husband and I enjoyed our meals. The new extension of the restaurant was cozy and stylish. We want to thank the kind and professional young staff members who served us. It was a delightful experience.

We had a wonderful table overlooking the river for lunch on Saturday. The menu had a great selection and we decided to try the fish platter. It was presented beautifully with a variety of delicious fish. The service was excellent and fast. The coffee was hot and tasty. We will definitely recommend this restaurant to others. We are looking forward to trying the music night on the first Saturday of the month.

Simply poor service that is not good enough. It’s absolutely fine having waiter/waitress service when you sit down however it’s absolutely pointless if you don’t have enough staff on or have staff that actually service you. Pointless employment. For goodness sake we have just stayed at the caravan site attached and supported the local amenities like you do but the service was appalling. All 3 days of it. It wasn’t just either it was plenty of others also who were not happy with the service. I accept you perhaps do t like people getting up to the bar which is fine but you need to employ a single person then who just does drinks. When you visit here you cannot just walk in and grab a table. You have to wait in reception and they allocate you one. You then have ti wait at least 10 minutes before somebody comes and takes your drinks order as a lot of people only want a drink. Then you have ti wait another 10 minutes for the drinks to come. And folks this is not in a busy period. Is so so frustrating especially when it’s quiet and all staff are camping and chatting behind the bar with nobody addressing you. It’s very very off putting. I certainly wouldn’t run my restaurant like this. Apart from they the food looks fine and the beer is fine. Tad expensive but given its location is expected but please match your food and location feedback to better service.