Origins Food And Drink - Wilmington

Lively atmosphere, modern decor, menu is a mix of steakhouse classics and seafood dishes with seasonal ingredients. However, we experienced serious service failures, including waiting 1 hour and 15 minutes for our entrees to be delivered after our appetizers were cleared. Parties all around us that were seated long after we were seated had their entrees delivered within about 20-30 minutes. Our server and the manager kept apologizing and saying it would come out soon, but the delays kept happening. The manager comped us a dessert $15), but for having to wait well over an hour for our entrees, he really should have comped the entrees or the entire meal. I probably could’ve asked for this, but the point of hospitality is to make your guests feel like they had a great experience, not to be put into the position of having to “haggle” for an appropriate service recovery. I understand that mistakes happen, but the key is how you recover from those mistakes. When you charge nearly $40 for entrees, the service recovery should be exceptional when mistakes happen, but sadly, it wasn’t.

Fantastic food, service, ambiance. Can’t get much better than this. Got to get the steak, Brussels and beet appetizer!

First of all it’s gorgeous inside! The bathroom lounge area gets five stars too.

The food was fantastic and our server was even better. Daisy was amazing and recommended several dishes that hit the spot. Highly recommend their take on an Old Fashion, that's marinated in a small wood barrel for several weeks. Best I've ever had. Ash has done it again, with another fantastic spot! We will definitely be back!

Showed up 5 minutes early to our reservation, just in time to hear the manager or owner berating his staff. Once he realized we could hear everything he was screaming, he immediately told the hostess to make us sit outside so we couldn’t hear him. Immediately canceled our reservation and wouldn’t dream of giving my business to someone who treats his staff so poorly