Tim Hortons - Whitby

The food and drinks at this restaurant are consistently delicious. However, my only issue arises when I use the drive-thru. Sometimes, I encounter a server who has difficulty understanding my order and responds with a heavy foreign accent that makes it hard for me to comprehend. While I understand the importance of providing job opportunities for immigrants, it can be quite frustrating when I clearly communicate in English and my order is still misunderstood. This has led to me receiving incorrect orders and having to ask for them to be corrected.

I waited for almost 15 minutes while the worker was in the restroom. I understand that people have stomach problems, but the wait, in addition to the time others had already waited and started leaving, was too long. To make matters worse, there were fruit flies all over the food. Overall, it was not a pleasant experience.

I believe that Tim Hortons is unbeatable. The food is consistently excellent, the service is more than satisfactory, and the atmosphere is cozy and comfortable, making it a great place to enjoy your meal.

Least accurate tims in the area. Terrible customer service.

Least accurate tims in the area. Terrible customer service.