Mcdonald's Restaurants

Ordered online. Took 2 hours to come. Food finally arrived to find we were missing two twix McFlurrys. Rang McDonald’s, they were useless as per. Was told we had to get refund through Deliveroo and when we ask if can get the mcflurrys instead of a refund, he said said we couldn’t. We then go to eat the rest our food, our chips were cold and hard with no salt what so ever. Burgers were cold, asked for extra toppings on the burgers didn’t get that. The burger was just all over the place when I opened the box. The spicy nuggets were hard and cold, As was the mozzarella sticks. The food clearly has been sat waiting there for ages. Nicest thing about the whole meal was probably the Diet Coke. Awful service, awful delivery, awful food. If I could rate this 0, I would. Witney McDonald’s never seem to get an order right. Always forgetting something. I suppose it’s my fault for going back. Sort your staff out McDonald’s, it’s not hard to read a receipt and copy it. Worst McDonald’s I’ve been too.

This is probably the worst MDs been too. The last 2 times they didn’t have what I wanted. Today I ordered via drive thru filet O fish meal (no tartare sauce grubby mitts on the packaging) and the mozzarella dippers I ordered came with no sauce. Right scabby meal. Seriously if you are the manager it’s a training or an aptitude issue!

Went back after extremely bad experience of waiting 45 minutes and total chaos. Gave them the benefit of the doubt and thought may have just been a one off bad night. Unfortunately I was wrong returned and ordered in the restaurant for a takeaway and waited 20 minutes for 2 burgers, staff really looked uninterested and where not polite or friendly. It is totally obvious why they can't cope that is because of all the deliveries for dilveroo and just eat orders, if they spent the same amount of attention on there customers in the restaurant they might not get so many complaints. They will probably say they can cope with both but let me assure you they can't. Remember you aremeant to be a fast food establishment lol.

I ordered delivery from this restaurant but my order was incomplete. When I called the restaurant, they said they wouldn't send the missing item but to let them know next time I visit and they would provide it then. Really disappointed to only have chips and a drink for dinner. This is unacceptable.

I am extremely disappointed with my experience at McDonald's Witney. This morning, my partner and I went for breakfast and witnessed a staff member slip and spill hot coffee on himself due to a leak in the ceiling. Despite the injury, it was only the customers who showed concern for his well-being. The staff did not offer any assistance and the employee had to clean up the mess on his own. I was appalled by the lack of support from the team and felt sorry for the injured employee. This incident could have been avoided if proper action had been taken to address the leaking ceiling before the restaurant opened. It was only after the accident that a bucket was placed to catch the water. I sincerely hope that the employee is okay.