Harry Ramsden's Livingston

My recent visit to Nandos Livingstone with my husband, friends, and a toddler turned out to be quite disappointing due to the customer service we encountered. We patiently waited to be seated while the staff seemed preoccupied with another conversation. When I politely asked for assistance, the response from both the waitress and another customer was unexpectedly rude. The situation escalated when we approached the manager to inquire about a table. Despite visible empty seats, we were told to wait an hour without a clear explanation. This was frustrating, given the available seating. Even after my friends left, I stayed behind to provide feedback to the manager. However, things took an unfortunate turn when I asked if our treatment was due to our ethnicity. The manager 's response involved inappropriate physical contact and accusations of playing a racist game. This experience left me frustrated and disappointed. I believe in constructive dialogue, and encounters like these tarnish the reputation of establishments. I hope Nandos Livingstone addresses these issues for the benefit of all customers.

You will have to wait to get a table at this time of year but 25mins wait was fine Just nipped over to weatherspoons for a fee drink before hand

They served me and my son and left my partner and his daughter waiting for their food. We ordered straight after the other. They said they'd had some orders come in between our orders but that can only mean they prioritised take away over serving people who were dining in their restaurant. No apology given even though they'd clearly forgot. I was really disappointed

How dare us to walk into Nando’s Livingstone 1.5 hours before they shut. Despite the staffs attempts to put us off ordering telling us it would take 40 minutes for food which when we said no problem appeared in less than 10 minutes. My son and I thought it was hilarious that there were “ invisible chips “ on the floor which the staff were happy for themselves and everyone to walk on, but which clearly could only be seen by the customers. General lack of pride and a feeling that you were a hinderance to them rather than helping to pay their wages.

Decent grilled chicken burger and peri peri fries at a reasonable price , service was adequate but it was busy and we werent expecting much