Ny Pie - Waltham

Ordered a couple of slices of pizza and it was cold. The cheeseburger sub was ok, nothing to brag about. Customer service, which I grade HEAVILY, could have been better. Everyone looks angry behind the counter. Would I return? No, I would never return.

Got a couple of calzones and a salad. All hot and delivered on time!

NY Pie is one of my go-to, no-nonsense delivery/takeout pizza spots in the area. I order from here quite frequently, and the pizza is always consistently very good. The seasoning on even just a plain cheese pizza is awesome. I love the huge pepperoni they use, too. If you order a large, make sure you have room in your fridge for leftovers--they're very generous with the size. The delivery drivers are always friendly and usually ahead of schedule, even on busy nights. A huge plus that they actually have a decent size parking lot, too. Much less of a hassle than trying to find street parking during rush dinner hour somewhere else.

We catered from NY Pie for a kid’s birthday recently and everything was perfect. The pizzas arrived warm and salad nicely packaged. All the salad dressings, condiments and cutlery were included. Their service was on point and the pies we ordered (cheese, veggie and grilled chicken) were delicious. The food eas delivered on time. Dante (the owner) was kind enough to call and confirm the order and made sure everything went smoothly.

Pizza is delicious.They could use a bit more customer service skills but great food.Better customer service would make it a 5