Moe's Southwest Grill

The first time we visited this location I left a positive review. It was the typical Moe's experience, great food and good service. This last time we visited was probably the worst Moe's visit we've had in some time. The service wasn't terrible, but it also wasn't great. The main issue was with the portions of food received. We eat at Moe's fairly often and visit many locations so we have a good idea of what to expect when ordering a bowl and this was not it. It's not an exaggeration to say that we were given MAYBE half of the portion size that is typical with what we ordered. When you can barely find any rice amongst the beans, thats not a good sign. We had to ask for more meat, which we never have had to do before, because of the measly amount that was scooped into our bowl. After a few looks between the workers and slight hesitation they assuaged our request, fortunately without any additional charge, but this did little to make up for the lack of other ingredients. The quality of the food wasn't bad, although their chips were stale (also another first for Moe's). We might give it another try when different employees are working and I will update my review accordingly.

My second time at this location was terrible. Customer service terrible. Charged me $8 for Queso cheese dip and gave me over cooked and burnt tortilla chips

This food is so much more tasteful than that other place that start with a

It's quick, friendly service. A weeknight go to for sure. They may need to remodel soon. I wish they would put grilled mushrooms back on the menu.

Went to pick up my online order and it was ready almost 30 minutes past the quoted time. Missing salsa and the sauces, the order wasn't correct when we got home. They kept asking what the name on the order was, meanwhile the entire line emptied out multiple times. We were not greeted and all the chairs were up on the tables already at 7:50pm. I'm not sure how a crew of 4 people that I saw can't do their job or pretend to care. This location should close. Poor service, poor freshness on the food, etc. Would never recommend this location to anyone I care about.