Captain D's - Vestavia Hills

I'm not blaming staff. We all know they're overworked under paid. This one is on corporate and it's disgusting how low we've reached the screw over someone. This is the chicken combo dinner?? This looks like someone's leftover nuggets from another business.If this is where the company is taking the food then good riddance. People deserve better, your employees deserve better. Do. Better.

It’s Friday. It’s lint. So I gave it a try… and I regret it immensely.I haven’t been to a Captain D’s in 15 years, and now I remember why. It’s absolutely TERRIBLE. First, seeing as this was my first visit to this particular establishment, I accidentally drove beyond the window. My mistake… and an easy one bc there’s no markers what so ever. I positioned myself behind two cars that I thought were waiting for their food… but then an employee started to approach my car and proceed to BANG on my passenger window yelling “you passed window”. Doesn’t tell me where it is. Doesn’t help. Just screamed it and walked off.Ok….So, I drive around and find the window (it’s literally right in front of where you order by the way, something I’ve never seen before).Then I wait. I wait. I wait some more. An easy ten minutes.Then the same employee approaches me from the left side of my car now and as I roll the window down just states the price. No greeting. No kindness. Just demands payment in a tactless, rude manner.OK….I finally get to the window to pick up my sandwich and gave a huge thank you to the SAME employee and I get no response. No “you’re welcome”, no “thank you”, not even eye contact.OK.HEY, Maybe the Spicy fish sandwich I ordered will be great??Welp, i open the bag and it’s not what I ordered but instead a standard fish sandwich, only this “fish” sandwich is almost exclusively fried greasy batter and the smallest amount of fish I’ve ever seen.I couldn’t even finish it. It was the single worst sandwich I’ve never had. And for $6? Forget it. I’ll head across the street to Arby’s to get ACTUAL fish sandwiches- 2 for $6.This was an absolutely dreadful experience and I have validated why I haven’t been to a Captain D’s in 15 years.Maybe in another 15 years I’ll give it another try, or better yet? They won’t be around by then.

The drive thru order area is in literally only 1 foot away from the drive through window. This is so

This was the worst fast food I've ever experienced. There was no sign on the door that said they the lobby was closed. The young lady came out and said hatefuly that the drive thru was open. Ok. No big deal. We go to the drive thru and the person with me had a hard time hearing her. At this time she got extremely rude and with tone. We got to the window and I ask her day has been (thinking it would lighten her mood) and she grunted at me. Then very rudely told us to go around the building. My fish taste like burnt grease.... inedible and my fries were cold.

Got half way eating my fish and it was not all the way done. I was **** could not take it back because I had already made it to work.