Mr. Mrs. Crab Brandon

I 'll start out with, we 've been here many times, and had great experiences before this. I 've never had to argue with a manager over bad food ever in my life. Our first boil we got was undercooked, and just in a bag of oil with barely any flavor. The potatoes had no flavor, the sauce was just red oil with almost no flavor. We asked the floor manager to fix it, and they brought back the same bag of food, now cold, with some more cayenne powder in it. They even brought a side of cayenne in case it wasn 't spicy enough. The sauce was still basically oil with slightly more spice to it. We then spoke with the general manager, Vickie I believe her name was, and she took the bag back to fix it. This time, it was still not re-made, and was returned as a bag of room temperature overly salty food(at least it wasn 't just oil this time? . At this point, it was inedible, cold, and we had been there for an hour and a half trying to eat. She blamed it on a busy kitchen, which is not the customer 's problem. Then, we were only offered a 15% discount on the food we coldn 't eat(and we even had to argue for it to not be 10% . I had to get into a heated argument with this lady, and she interrupted me several times. Refused to comp the meal, and even told us Oh, I 'll give you $20 off next time , as if we would want to come back again. I am now going to have to call my credit card company to backcharge this. I have never been spoken to, or treated like this at a restaurant before. You should be embarassed to think a customer should pay for your mistakes. Poor management, and inability to make a basic dish properly, is not the customer 's problem.If you screw up a meal so bad, that the customer doesn 't want to eat it, you don 't force them to pay for it. You don 't argue with them about how your kitchen was too busy, and you sure don 't cop an attitude with them once you 've upset them. We were very nice, and calm the entire time, and gave them more than enough chances to make it right. I 'm sure it will be delicious another time, but the management is the absolute worst, and should be ashamed and embarrassed of how they handle problems.

Beautiful atmosphere, delicious food, even better service! Kayla was so sweet and hospitable. So glad to have brought my family here for my nephews birthday! Highly recommend for the most memorable family dinner. Get the snow crab and corn!! The seasonings is on point!!

Upon walking in we greeted with a friendly smile. Didn't have to wait for a seat since we came in between lunch and dinner. The server Shane was helpful and friendly. We got the coconut shrimp and meal for 2 boil. The food was hot and delicious. So yummy! If we ever come back in town this place will be on our to go list.

First time here and Kayla was our waitress. She was awesome. The food was amazing and came out really fast. All the food had great taste and flavor. Definitely will come back.

I come here often… very often lol. However, I just had my first dining experience with Kayla. And she was so pleasant and thoughtful. Dining in with her again. Love the food always hot, fast and fresh.