The Royale Cantonese - United Kingdom

I hadn't considered trying this Chinese takeaway before, as it's not the most convenient option for me, but my daughter convinced me to give it a shot. The menu is quite extensive, featuring all the classic favorites as well as a variety of unique dishes. My personal favorite is the Mongolian Lamb curry, but I was also introduced to frog legs at The Royale—something I never thought I would try—and they turned out to be surprisingly delicious. We now prefer The Royale for larger gatherings because they handle big orders with ease. I usually pick up the food myself to avoid delivery fees, but there have been times when I've been too lazy to make the trip, and their delivery service has been prompt. I've noticed the restaurant often seems empty, which may be due to its large space. I'm determined to change that by bringing family, friends, or even friendly strangers to enjoy the all-you-can-eat banquet.

The restaurant was at risk of closing in 2023 due to subpar food quality, mediocre service, and unsatisfactory food hygiene ratings.

Awful experience! I strongly advise against dining at this establishment. I ordered a large meal for delivery, and the first item we opened—the salt and pepper chips—had a revolting hairball in it! We immediately discarded everything but not before taking a photo and contacting the restaurant. They requested the picture, which we provided, but then they called back accusing us of putting the hair in there! Fortunately, Just-Eat was very helpful and issued a full refund. Interestingly, they also recommended that we contact the Food Standards Agency, suggesting they might have received other complaints. I will certainly not be ordering from there again. It was a truly unpleasant experience.

The interior of this restaurant is quite charming, which makes it unfortunate that the exterior looks a bit run-down. It's also disheartening to see that it often appears nearly empty lately, especially since they offer outstanding Chinese cuisine at great prices. They have an all-you-can-eat option, but rather than a buffet, the food is made to order. You can keep ordering dishes until you’re full, all for around £13. They do mention a charge for any leftover food (meaning if you order something and don’t finish it), which I think is fair. I highly recommend you give it a try!

I had a frustrating experience at this restaurant. I placed an order online through Just Eat and waited for over an hour, only to discover that my order had been canceled because my location was too far for delivery. This was especially annoying, considering they still charge a delivery fee. To make matters worse, I never received a phone call to explain this ridiculous situation.