Gong Cha The Boro

Avoid this Gong cha at all cost. The slowest service ever, waited 15 min for 2 basic milk tea drinks when no other customers are there. Usually you hear blending in Gongcha but no blending here, you can see the syrup coagulating at the bottom. Cutomer service is abysmal. No attention to sweetness, 30% sugar tasted like 130% sugar.

Amazing service, a guy named Jason took my order but I saw that he took the time to make my drink and fulfill my order. Overall great guy made my experience a 10/10

I visited Gong Cha on Tuesday, 8/29, and was pleasantly surprised by the excellent customer service provided by two young boys working there. They were able to answer my questions and help me decide what to get. Their friendly demeanor and efficient service made my bubble tea experience even more enjoyable. The drinks were flavorful and refreshing, making it a delightful visit overall.(The peach lychee fruit drink with peach jelly is the drink that was recommended)

Hi worker at gong cha. If you have smoothie issues, please ask a dude named Daniel to blend it for you because I will make sure there is no ice chunks in it. Will be there on weekends for the next month of this post

I used to go here all the time but stopped when I got a new job I stopped by this past weekend and oh boy, I didn't know a drink could taste so bad. It was a strawberry shortcake smoothie type drink with oreo crumbles on it, but it was horrible tasting. The ice wasn't even blended enough, it was so watered down and disgusting. It was like water, ice, and strawberry syrup poorly blended together and then a tiny spash of milk thrown in. We took a couple sips but ended up throwing it away, it wss so gross.All of the staff was teenagers, they really need an adult or two on staff for QC because I'm almost certain they had no idea how to make the drink and just improvised. We also got a matcha milk tea, there was hardly any milk in it. Matcha milk tea is usually a light green color, this was a dark green cause it was mostly just water and matcha and maybe a tiny splash of milk. Horrible, just horrible. And it was $17 for two large drinks that were disgusting! Also, we had to input our own order at the front counter cause no one acknowledged us when we walked in.