Bayou City Wings

I sincerely wish there was a zero stars option for this location. Our family went last night and when we asked the server about the 2 for that is usually on Tuesdays, her reply was to “not anymore” and she walked off. When she finally did come back her question was were we staying and what did we want. We ordered and once the food got to the table, one of our family bit into their mushroom Swiss burger and it was so crusted with black pepper that it was inedible. We finally managed to catch the attention of a manager who was completely inconvenienced to have to deal with a guest. We explained the situation and his only response was “ you want another one”?. Yes we do. It was of so little importance to him that he sent the useless server over to ask what our guest wanted this time. Seriously? If you hate your job and your life so much that you test guests like this in your restaurant, feel free to go get a job that only requires you to ask “Do you want fries with that”. Even then it’s debatable as to whether you could get that right. I wholeheartedly hope the server and manager see this. Because of your complete disregard for your guests, you got the tip you deserved. To the manager thanks for nothing. Our family member couldn’t even eat dinner with the rest of the table but that had no impact on your decision to do absolutely the bare minimum you had to before walking to the bar and standing there with your arms crossed. Do better, or simply get out of the Hospitality industry. No one needs slackers like you. Disappointing to say the least and we will not be back to this location. Never have these issues in Pasadena. No wonder this location is dead.

The food is OK. There is a sort of plumbing smell and the service is always 60%. I've been here 3 times. Each time I have something happen that keeps me from posting 4 or more stars. The last visot I came in at 940pm. They closed at 10. Let me tell you... every TV was off all the stools around me were up on the bar and I was rushed to pay out by exactly 10pm. If your manager wants to be home by 10:05 pm, maybe change your hours to 9pm close.

Came here with my brother. I ordered the buffalo Mac and cheese, it was better than I expected. The waitress was attentive and nice. The man at the front desk deserves a shout out too, he came by a few times to check and make sure everything was good. So overall 5 stars to those folks here today.

I’m not a real fan of wings, nor do I understand the fascination with them. Tried 2 different flavors of wings, waitress wasn’t very attentive to our party. I won’t be going back.

This was the worst experience I’ve had here. Usually it is fabulous. The wings must have sat under the heat lamp for several minutes because they came out dry and crunchy. The burger my boyfriend ordered had way too much pepper in the meat and was not edible. We had to flag the manager by to ask for help. The wait staff is more interested in being on their phones than helping customers. It was a very slow Monday night. No reason for that. We had to ask for everything from straws, to knives, to mayo, to help, to our tab! Really. I get you might have new staff, but please keep them off their phones.