Entrance To Panera - Taylor

I'm wondering how they stay so busy? Cashier told me to get a tea bag with my fingers they should have tongs there. The floor was soaking wet from an inexperienced mopper. They appeared to be too short staffed. I waited too long for my order.

Sandwich was dry. And I asked for extra chicken and extra sauce I ask for no avocado and got that too girl at the drive-through had a attitude. And act like she didn't want to be there I would never go to the Panera bread in woodhaven ,Michigan again.

I would give a ZERO stars if I could. The worst Panera I have EVER been too. We ordered a bagel and an egg sandwich and it no joke took FOURTY minutes. Once we finally got our food I checked to make sure it was right and it of course was not what we ordered so I went to the pickup counter and told them and a blonde lady with short hair and a yellow shirt (I'm thinking the manager) got snotty telling me it was only going to be two minutes after I explained that we had already been there for 40 minutes waiting on two things. They finally had my sandwich ready and the same lady in the yellow shirt THREW the sandwich at me across the counter. Thought it was over there so we went to our car and went to eat our food and you'll never guess there was a short black hair in our food. We said screw it and took our business somewhere else. THIS PANERA NEEDS TO BE SHUT DOWN and under new management... will never go here again.

I will probably not be returning to your particular store (Taylor, MI). Your service has been good and the food as well. I am not coming back simply due to several of your very rude customers who insist on having loud phone conversations all while on speakerphone. Also the ones that listen/watch videos on their phone at FULL volume. Many in your customer base do seem to have the social awareness to keep their phone conversations quiet and personal. However, there are a certain few that do not. I frequent many coffee shops and unfortunately several visits to your store have been cut short because of the rudeness. I typically do not experience this in the Woodhaven, MI store….

Waste of money. Basically pay for bread with barely anything in between. Haven’t been in years. Pathetic and made me remember why I stopped going in the first place.