Wokpan - Swansea

Everything I've ever ordered is quality and delicious vegan gluten free options and friendly service

Tried The Wokpan, 191 Llangyfelach Road, Swansea, as they serve gluten free food, my daughter is a coeliac. Ordered online, which was very easy, and went to collect. Parking is an issue. They were very busy, so there was a bit of a wait. The woman serving was polite and friendly, and when the food came out, it was in a foil lined bag to keep it hot, lovely touch. The food was lovely, and I can say my daughter was over the moon at having a gluten free Chinese meal. Would highly recommend The Wokpan and this is new my favourite, number one place to get a chinese takeaway. Chicken Curry 5/5 Garlic butter fried rice 5/5 Crispy beef in peking sauce 4/5 Chips 4/5

The vegan food at this restaurant is really delicious, and even my non-vegan friend enjoyed it as well. So far, I have tried the mock meat chow mein, tempeh satay skewers, fried rice, tao cho, and the udon satay with tofu. I enjoyed all of the dishes, especially the fragrant and delicious satay sauce. The tempeh had a unique taste. There were some mixed vegetable dishes with odd-tasting vegetables that I didn't like, so I avoided those. Overall, this is my favorite East Asian restaurant for takeout, with plenty of options for both vegans and non-vegans. The service is excellent and the staff are very kind. I highly recommend this restaurant to everyone.

Me and my friends placed a sizeable order, we're told 1hr delivery. 2 hours later and we haven't got our meal. 3 phone calls to the restaurant and they keep telling us that they'll find the driver, that they'll find out what's happened or just implying that we already have it. Add on 45 minutes of being palmed off under promises they would fix it and we had to go to the restaurant to collect our food. Pathetic apology, no offer or remittance (partial or otherwise), barely acknowledged that they'd made a mistake. Terrible customer service, with staff who don't care that they've messed up and won't take ownership of it. Would not recommend especially if you want to eat the same day that you order.

Hands down, the best Chinese in Swansea. The service is also excellent, despite us ordering online they know our regular orders and if I forget to add 'no mushrooms ' in the vegan food, they remember regardless and add a sticker to my food. They also noticed we hadn 't ordered our usual recently and called us to check our order was right before they cooked it. My only complaint is that they are closed on Tuesdays; they 're totally entitled to a day off, it just means Tuesday is my least favourite day of the week!