Kaspa's - Swansea

I arrived in Kaspas today with my children to enjoy a fruit dessert with cream and a milk shake, the staff were so lapse that I waited over 35 minutes for my order to arrive at our table, all I was told was that they didn't expect so many orders at the same time, two tables received their orders before we did and left by the time I was just receiving our order, we will never return ever again the staff are so laid back they may as well be asleep Service: Dine in

This restaurant provided excellent service and a great atmosphere.

The dessert I had ordered was nice. But I had requested 3 extra toppings which were not put on the dessert. There was only 4 people in the shop including myself which was rediculous. There was 4 people behind the counter chit chatting which I assume caused the mistake in my order. Extremely disappointed as I’ve been told this place was good. Service: Dine in

Love eating there but lady that was served as need more training Kid-friendliness: Great for kids Service: Dine in Meal type: Other Price per person: £20–30 Food: 5 Service: 3 Atmosphere: 5 Recommended dishes: Bueno Waffle, Bueno Crepe, Bubble Gum Shake, Pancakes, Crepe

I had a terrible experience at this restaurant. The ice cream tasted like plain ice with no flavor. The "warm" brownie was only lukewarm. The only good thing was the soft serve ice cream, everything else was awful. I paid 8.95 for this disappointing meal and will not be returning. The service was mediocre, the atmosphere was lacking, and I would rate the food a 1 out of 5. I would not recommend dining here.