Sutton Staithe

Our experience at this restaurant was not as expected. The place was cold and run down, with no working heating and other issues in the room. Despite tasty breakfast, the overall condition of the hotel needs a major overhaul and thorough cleaning.

We stayed at this hotel and had Sunday dinner and breakfast. The room was fine, but the water temperature was too low and we had cold showers. We have been here before for Sunday dinner, but this time it was disappointing. The ingredients seemed high quality, but the cooking was not great. The meat was tough, the broccoli was undercooked, and the roasts were hard. The Yorkshire puddings were flat. The only decent items were the cauliflower cheese and peas. Other guests were also complaining about the food. When we mentioned our dissatisfaction, the staff did not apologize or offer any compensation. The Sunday dinner was not worth the price. The breakfast the next day was okay, but the sausage was not what we expected. Overall, we were very disappointed and will not be returning. The hotel room was reasonably priced, but better quality food would make a big difference. We left as unsatisfied customers.

Don't let the slightly run-down interior deter you; the food and service are fantastic. It's a family and dog-friendly place. I will definitely be coming back.

We were staying on a boat at Sutton and went to the hotel for a meal. We had some drinks in the afternoon and had a table booked for the 5 of us. We ordered 5 mains, and 4 of them were good, but my palma wrapped chicken was extremely poor. The potion of chicken in ham was small, overcooked, and the potato was burnt on both sides. I told the waiter and he went to the kitchen and he came back and told me that that was the way it should be. He offered me a free drink, which I declined. I would have been happy for a new dish to be prepared, though the portion would have still been small or to have had the dish removed from the bill. This was the most expensive dish that we ordered and it has let down our experience at the Sutton Staithe Hotel.

We went here last night from our boat and had a fantastic evening. Everyone was so friendly, locals were so welcoming. Food was exceptional! Dog friendly! Make sure you book!