Fay's Family Restaurant - Surrey

Ever since this restaurant changed ownership, the quality of the food has significantly decreased. Years ago, we used to frequent this place when we lived nearby and it was always excellent. However, our last visit in late June 2015 was the final straw. My 73-year-old mother ordered the beef dip, but it came with cold fries on a microwaved bun that was so tough she couldn't eat it. I tried the other half and even with the tasteless au jus, it was inedible. I decided to go for the Turkey burger with cranberries and stuffing, but it was a processed patty with mush on top - absolutely horrible. My daughter had a small chicken breast burger which was average. When the waitress asked how our meals were, my mother expressed her dissatisfaction, but the server simply said "I'm sorry" and left it at that. When we went to pay, the girl at the front asked about our experience, but seemed disinterested and quickly processed our payment without addressing our concerns. It's evident that this is not an isolated incident, and it's a shame for the staff. Additionally, I noticed a sandwich board outside advertising cheap off-menu Chinese food - a clear sign that things have changed for the worse. Goodbye ABC, it's a disappointment.

This restaurant was alright. The food was average. Our group had 11 people, so the dishes were only warm when they arrived. Despite the lack of other customers, the servers were friendly, which was a positive aspect.

Since this restaurant has changed ownership the food quality has gone way down.We used to go there quite often years ago when we lived in the area and it was great every time. In late June 2015 was the final straw. We were there with my 73 year old mother and my 19 year old daughter.. My mother had ordered the beef dip which arrived with cold fries served on a bun that must have been microwaved to warmth. It was so tough she could not eat it. I took one bite of the other half and even dipped in the tasteless au jus it was inedible.I opted for the Turkey burger with cranberries and stuffing . I know . Sounds good right! Was a processed patty with mush on top.Horrible. Daughter had a small chicken breast burger that was so so . The waitress came at the end and asked how it was. My mother informed her she didnt like it and couldnt eat it. The server said . Oh Im sorry. And that was it. Went up to pay and the girl at the front asked how everything was. Explained to her the issues. She broke eye contact. Ran the card through and said have a nice day. I feel sorry for the staff as this obviously happens a lot. Oh and i noticed a sandwich board sign outside the front door saying they now offer cheap off the menu Chinese food. Nice. Good bye ABC.

I went to the restaurant by myself on August 27th around 11am for the $20 brunch buffet. I checked out the menu options before taking a seat.

Nothing special just like IHOP and Denny's .Service was okay by an Indian waitress but food was mediocre at best wasted 60 plus dollars for party of 4.I