Pagoda Chinese Takeaway - Sunderland

I telephoned and asked if they sold the half chicken in gravy and mushroom, she said yes I asked her to check she said half chicken ,chips and gravy I said that would be fine if it’s half a chicken, she double checked with the cook and said yes.I received 1/4 chicken cooked very dry and hard 2 large carton of gravy and 2 small cartons of gravy .I contacted Pagoda immediately on delivery of my order, all I got was aw we only do 1/4 I said I asked you 3 times if it half and each time you said yes, not once did they apologise or offer discount if my next order. The chicken as I said was to dry and hard and the chips had no potato in side as they were cooked far too long to,Disgusting customer service

Order took 2 hours, was missing items then they resent with the wrong order. Now called Golden Hour under new management, was so much better when it was Pagoda. Don't bother, you will be dissapointed

Food lovely communication was a nightmare by phone+in person was going to write it down would of been quicker

Only ever order king prawn balls in batter. Delicious, but Dont like anything else from here. Order been wrong twice in the time I have ordered from here.

2nd time ordering from pagoda, and they knackered my order up, and while talking to tha wifey on tha phone blamed me, so won't order from here again, and baffles me how they overcook frozen chips lol