The Ashbank In Werrington

Our experience at this restaurant was a bit of a mixed bag. The exterior is uninviting, with litter, cigarette butts, poorly marked parking, missing signage, and a drab building. When we visited, the steps were icy with no sand or salt to prevent slipping. The foyer was dirty, dull, and unwelcoming. However, the staff were friendly, although some struggled with the till, leading to delays. The food was good overall, but the thickness of the meat carved varied depending on the person serving. Some chairs were dirty and in need of replacement, and the whole place could benefit from a refresh. Despite these issues, we will return for the carvery as it is convenient and we generally enjoy our meals. But we urge Stonehouse to improve and update the restaurant.

The service provided by Jess was excellent. She had a friendly smile and was always polite. The food was lovely, and I will definitely be returning.

Came for my birthday absolutely shocking service no communication poor staff attitude call your self a carvery waited 45 minutes for meat all rest carvery looks like it's been there week . who ever is owner needs closer look at your kitchen staff!

We recently dined at this restaurant for dinner. While the food was good, the service was incredibly slow and unhelpful. I placed my order through the app but had to go to the bar after waiting 15 minutes for drinks. The wait for the carvery was also long, with my husband finishing his meal before I returned. When my husband went to the bar for another drink, there was another 10-minute wait. Despite having plenty of staff, they were preoccupied chatting at the bar and neglecting to clean the half-filled restaurant. I observed staff aimlessly walking around, ignoring the dirty tables.

Waited ages for someone come to the till ,paid got given a plate ,someone was already waiting at the counter