Papa Johns - Springfield

Ordering online was easy and easy to use as always, and I never had a problem with a papa john’s before, but this can actually be the worst almost food experience I ever had with a pizza place. while the order was fast, it was not delivered with any intention. the following acts were all observed on our ring camera because we have dogs and do not prefer to be woken up during sleep: the supplier could hardly go up the stairs as she was drunk or on something, then she went on to take the pizza out of the box of height, dress up and then hit the veranda. when she was willing to go, she decided to praise before our arrival to do something in her boxroom for a few minutes before leaving. when opening the box the entire pizza was lined and the beats all went on one side. the crust on the pizza was thinner than most printer papers. we decided to call her and report to the manager. we even explained to him the situation and offered to send him the camera shot. he said it was not necessary, and that he believed us, and he explained that when extra sauce is ordered on a pizza, it tends to get soggy. I understand that because I like to order extra sauce on most of my pizzas, but there was no crust to sit on soggy. the lower crust was damn near not existent. he apologised for the delivery driver and explained that she was new, but that is still not an excuse to keep a piece vertical. he offered to send another pizza and we asked that it be delivered by another supplier.

The food tastes good, but if you order online I can promise you will not get any dipping sauces that you order. I have been understanding in the past, but this is the third time I have not gotten something that I paid for. The employee even assured my fiance that they were in the box. If you order online I suggest choosing a different location.

Ordered pizza, said 33 minutes and it would be delivered. Called an hour later after the delivery time and they said it should have been delivered and the driver should have contacted me. Would like to say this is the first time this has happened but it not. 2 times we have gotten the wrong pizza or been told they delivered our pizza to someone else.

I had a pizza delivered and the crust was like a thin piece of oil-soaked canvas. To complete the 100-character requirement for this review I vow to avoid this restaurant.

Spent $51.51 including $6.28 tip on pizza just to be disappointed and not receive items I was told was replaced with other items. I got home and found out the garlic sauce they was out of and was suppose to be replaced by ranch was no where to be found. So I wasn’t reimbursed nor did I receive my product paid for. Don’t ever order extra toppings because you won’t get it. I ordered a one topping epic stuff crust with bacon and paid for extra bacon. I had hardly any bacon on my pizza. My other pizza, which, was the same, but with two toppings and half jalapeño. That pizza had hardly any meat on it. So I paid extra for this and extra for that and did t receive any of it. Highly disappointed!! I will stick with buying frozen pizza.