Red Lobster Spartanburg

Hostess horrible service pretty slow and scattered. Food was excellent

The shrimp in the pasta were small and transparent. The bread was weird, and barely had a flavor. The Long Island ice tea was watered down...

This place is horrible... the HostHostess staff have no idea how to calculate wait times, and callahead through Open Table doesn't matter to them.. we were told when we arrived it would only be minutes.. we used the Open Table call ahead seating... noted, that it is not a Reservation, but used to put you in line.. well that did not happen.. So if you are using Open Table to get in line, just know that it won't help you.. we may as well have not used it at all.. it still took over an hour to get seated. Just as an example of how seating functioned, I saw the Hostess staff call a name, and someone peeked through the door to ask them to repeat the name.. even though it was CLOSE to theirs, but not their actual name, the hostess, in a rush, waved them to go ahead and come in and get seated.. About minutes later, the actual party that should have been seated came in to check on their reservation, and the Hostess staff then scrambled to find them somewhere to sit.. and the Hostess that sat the wrong people didn't take responsibility or apologize.. just tried to pass the blame to someonesomething else. The other party was out there waiting, but since they were only calling names from the hostess stand with their voices, and not using a speaker system, or peeking their heads outside to call names,no one heard.. I'm sure a lot of people were getting passed up or ignored completely. There seemed to be a lot of people who did not respond when their names were called. This place really needs those buzzer things, and it also needs a hostess staff that knows how to do the job correctly. An HONEST estimate of our seating time would have also been nice, because we would have gone elsewhere.. Red Lobster isn't worth waiting over an hour for.. instead we got lied to. This place won't get my again. I have never had this experience with a restaurant tied to Open Table.. Please Open Table, only do business with restaurants that ACTUALLY accept reservations

We waited minutes past our arrival time to be seated and another minutes to receive our meals. Waitress never came back to check on us or even to bring the check. While the food was good, we won’t bring our kids back

Nothing super special but I’ll go back. Add a side of lobster gravy over your biscuits