Sonic Properties Of Tennessee - Sparta

Where do I start? I have been going to sonic since it opened back in the early eighties in Sparta and I am just about ready to call it quits.....why do you never answer the phone in th mornings? I would like to save time and nit have to wait...and when you get there only a handful of cars so what is the problem? poor customer service... the app doesnt work for Sparta location and depends on what day and who in there whether they honor it or not for the specials.... but my biggest complaint is how long it takes them to answer the red button....I waited 9 minutes to order with 5 cars there..5...if it wasnt for me picking up for someone I would not have waited....thus us absolutely the worse service I have had anywhere in a long time....bill west you need to address these issues as I am not the only person who has complaints

This is by far the wost sonics I've been to. they won't even let you finish speaking before giving you a total and moving on... you pay for a large cone they upcharge for it and still give you the same size.... several times now we've gotten food that seems like its been sitting somewhere which is odd because they always seem busy.... i asked fot a footlong with mustard ketchup only and got a footlong with chili, mustard and ketchup lol the replacement was super over cooked. ive twice now paid for a large cone and got the same size as regular. multiple times ive had to rehit the button to speak to someone to finish order because they rush to total.... or what else what else before i can even get another word out to say what else is wanted. just very poor service/training at this one

This is by far the wost sonics I've been to. they won't even let you finish speaking before giving you a total and moving on... you pay for a large cone they upcharge for it and still give you the same size.... several times now we've gotten food that seems like its been sitting somewhere which is odd because they always seem busy.... i asked fot a footlong with mustard ketchup only and got a footlong with chili, mustard and ketchup lol the replacement was super over cooked. ive twice now paid for a large cone and got the same size as regular. multiple times ive had to rehit the button to speak to someone to finish order because they rush to total.... or what else what else before i can even get another word out to say what else is wanted. just very poor service/training at this one

Nothing special about this Sonic. Burgers are usually heated up and dry. At times you get lucky and will get hot fries. But the ice cream is very good and I love the strawberry milk shake and Strawberry Lime Aid.

PLEASE update your microphones for when people order and turn down the music if you can’t hear customers, it gets really annoying having to pretty much yell at the person thats taking the order and have them get annoyed and be rude just because the the quality of their headphones microphones suck