Papa Johns Pizza - Southgate

I have been a regular customer at this restaurant for almost 2 years, and I consistently receive excellent service and delicious, perfectly cooked pizzas every time.

The food arrived over an hour late and was cold. Additionally, the presentation was sloppy as it appeared to have been turned upside down.

The food quality has declined compared to previous visits and was overly cooked. The delivery driver was not accommodating when I tried to pay with a large bill, as his solution was to leave without providing change. I had to contact a manager to resolve the situation as the driver was not going to address the issue.

Ordered a pizza and boneless Bbq wings from here. Pizza is always greasy and the cheese just slides off. “Boneless wings” were chicken nuggets covered HALF WAY in barbecue sauce.

Bought a large pepperoni carryout order.Dough was undercooked in spots, and overall, it was VERY greasy.Ate two bites of one slice, and threw the rest in the trash.It'll be a cold day in h*ll before I order Papa John's again, at least from the Newport location.