The Duck On The Pond - Southam

Unfortunately we did not get our reservation at the duck on the pond. it was through pure co-incide that we discovered 48 hours before that they were closed to further. it was just because I had tried to call a dozen times to see if I could change the time of my reservation and then by email the chance that someone would come to me to say this. it would have been nice if we had noticed more. we do not live before place and visited the opposite for the weekend it was happy that we found in advance and brought food with us instead of dressing up and finding it was closed. had been well informed and had not been sent, this e-mail would have asked if we enjoyed it!

Should be zero stars due to the fact that the location at the arrival was closed and no sign of it opening. a 70 miles long trip. no communication from opentable or the duck on the pond to say it would not be open.

The pub was closed when we arrived, although we accepted the booking. no contact to the venue or more open table in advance, which leads to a wasted journey

We have therefore booked a table about open table, received an email confirmation that was posted on our half hour drive, arrived at the restaurant to close it just to receive a text message 15 minutes later to say this. not a great start to our Saturday evening, as then had to go to leamington to turn off from 2 other restaurants that were fully booked to finally sit at 8:30 a.m. for dinner. next time, we'll call them directly. they usually enjoy this restaurant so much disappointed to reflect this in the parties.

Had booked a table for 4pm about 10 days earlier but only got told that they stopped serving at 4pm about 90 minutes before we were due to eat. We’ve eaten at the Duck on several occasions but the food was poor this time. I’m not sure if it was because we ate ‘late’ but we were disappointed. Our other meals there have always been significantly better. The staff did their best to make it a pleasant experience but everything felt a bit rushed. Hopefully, it’s a ‘one off’ and they will be back at their normal standard next time we eat there