Jo Ann's Cafe - South San Francisco

Has their good and bad days. Tacos were yummy. You could smell them cooking across the street.

Good service, good food, always accommodating and you need to try this place. It's not much to look at, but it's the best place in South San Francisco for breakfast. This is our third time here very consistent in good service and food.

Breakfast here is delicious, everything on their menu is amazing. Awesome menu selection to pick from and the service is always top tier here. Service: Dine in Meal type: Lunch Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5

What a disappointment. I've been a patron on JoAnns for about 25 years. I know this because my son just turned 25 and I've been coming here before he was born. This may be over the top, but it was my least worst) time here. It's been over a year since I've visited. But it feels way different. One of the changes that I don't like is that you have to order and pay, INCLUDING THE TIP, at the counter first before being seated. What the heck? It's a cafe restaurant, not Starbucks coffee. The service needs a lot of work. And I mean A LOT. I came here today because I really was desiring their popular pumpkin pancakes which is offered only this time of year. So I order them and sat down. Coffee showed up with the food, not ahead of time. That's a big negative. The pancakes showed up with no butter or syrup. Another negative. They used to give their berry-butter mix but not this time. I had to wait and wait for the butter because the server was doing something behind the counter that took forever. When I finally received the butter the pancakes lost their heat which didn't melt the butter as you would expect. Unfortunately, I dropped my fork on the floor. Again, it took a long wait to get her attention. Then asked her for fork and another long wait. She stepped out of the restaurant and took a long time for her to return. Again she was doing something behind the counter that didn't seem time consuming. Out of frustration, I raised my hands like WTF? She got the signal and had her help bring me coffee. Gosh darn it. So I politely asked the help for the fork. When I finally got it the food was lukewarm. Not once was I offered a refill of coffee, not once. At the end I asked if management had changed. And she told me yes but didn't know when. The place was not packed or hectic. So I don't get what was going on that consumed her time. What made this place attractive to me was the good food and great service. They all knew my name and the servers were always on top of the flow when it came to the patrons. Glad I left a 15% tip. Don't see myself coming back unless for the pancakes to-go. And I'll probably eat it in the car. :

Tasty food but it's not the glory that it used to be, the price rose (that's to be expected) and the portions shrunk. There's a bit of language barrier, when my mother and I asked for a half cooked scramble egg the waitress didn't understand. Also they forgot the fresh fruit that was included in my mom's meal until she reminded them.