Tim Hortons - South Lockport

I've gotten the steak and cheese panini combo from this place almost the same time for the past 3 Mondays and everytime, no chips and the panini isn't even melted im gonna pick this thing up and all stuff just gonna fall out paid 9 dollars for a blue rare panini

The one time I didn’t check to ensure they gave me hot tea instead of coffee…got home and guess what? Coffee

My iced coffee was made perfect. My fiance got the cherry berry refresher and was way too sweet for his liking. He asked the worker if he could have it watered down and she just made him a new one. Place was very clean, workers very friendly. The past 4 times I've gone to this location my iced coffee has been made differently every time...it's never consistent. Also twice ice received donuts that taste like they've sat all day.

The food is below average and it always has been. Any time I stop here, the ice coffee is burnt and they can never toast a bagel correctly. I live two doors down and I'd thought they would improve but they haven't. I'd rather go across town than ever come here again.

I love Tim Hortons and normally never have bad experiences, however this location has given me and my girlfriend food poisoning. We ordered 2 drinks, a hashbrown and some egg bites. A normal meal for some normal people. While we were waiting for our food, we noticed there was a container sitting RIGHT next to the food area with a bunch of broken egg shells and egg whites all over. I could picture in my mind the little bacteria rubbing their hands together like some comically evil supervillain as they crawled over the side onto the counter top and spread their filth all over my food. There needs to be better sanitation standards where there arent egg shells and raw egg whites all over the area where the food is prepped. My girlfriend and I were up all night with the bubble guts and I was chugging nausea medication and ginger ale trying not to throw up. This was the only thing I had to eat all day so it couldn't have been anything else.