Costa - South Bucks

Normal I attend here a couple of times per week but today I noticed a fly on a cake on display. I also realised that there isn’t any protection for the cakes. I ended buying something wrapped. It’s because they leave the front doors open!

Visited today again after a bad experience with one of the female members of staff on several occasions when she’s on shift, she’s very rude, and miserable and not a good face for Costa!!! But today the manager was there I explained my experience and how I don’t like coming in with her there as she seems to target me!! He has assured me he he will speak to her and was very pleasant and helpful and was a pleasure to go in there today in fact went in twice!!! Makes a change for someone to be do friendly snd good service let’s hope now he’s in charge the place will be a lot better. Coffee and food are always lovely can’t wait to be able to sit in though as gets bit chilly outside.

The management of this Costa needs to improve and provide better service. It takes a long time to receive your coffee here. The staff are inexperienced and do not seem to care about the customers. Today, a young female barista was slow and uninterested, chatting with a male staff member who was also not efficient. Orders were mixed up and left cold, requiring them to be remade. The service was terrible and I hope Benedicts is open on Monday instead.

The staff needs more training I’m allergic to nuts and the lady asked me if she can use the jug from almond milk that’s bad she’s don’t haven any ideia how nothing about allergies from I’m worried to drink coffee

Swift service. Helpful staff and overall a nice atmosphere. Over the past few months things have improved with the decor which was looking tired.