Magic Pan - Shirlington

This is my second time here, and I came early to the airport so I would have time for this. The bacon, egg, and cheese crepe is the perfect breakfast for me.

Food was really bad! $20dollars for hamburger bun with almost nothing inside… crepes were bigger but just as bad

Be aware of ordering from them if your flight is going to depart in an hour! (Even if your gate is right next to it, go buy from others)As having worked in the retail restaurant industry before, I normally don 't leave reviews under 5 stars.So during my visit, the customer before me had a crepe with cream. And the staff made a soft serve ice cream.So after the cashier lady took my order, she told her two co-workers behind her about my order (yield TWICE), and she left the counter to find someone to help refund the ice cream.The two workers left DID nothing. Start chatting and stand there relaxing. I was waiting at the pickup location for my food. After a while, I saw my flight start boarding, I asked them, excuse me, are you going to make my order? She 's like oh what 's your order? Anyway, not to mention all the difficulties to communicate in English, the staff has very short term memories and doesn 't seem like they are coming to work.In my own opinion, if the staff has a language barrier of understanding English, please change your menu board in SPANISH or whatever they can understand.I totally respect any kitchen staff 's language limitations but not for people who aren 't even willing to work!I finally got my menu item sandwich+ a coffee when the boarding was almost done. Thanks for this order, I can 't store my carry on above my seat.

One of the worst places I’ve ever gotten food. First, I stood in line looking at the cashier for about 20 minutes before anyone decided to help me. A man behind me yelled about not being able to get any service which I think prompted the girls to actually start taking orders. The three of them were literally just standing behind the counter, laughing and talking, while people formed a line and waited for someone to help us. Luckily I had a two hour layover so I had the time, but I should have just walked away. I ordered the ham and cheese crepe and it was mediocre at best. No complaints, though it’s airport food and I knew what to expect when I ordered it. However, I made a joke in passing to my partner that I would probably get food poisoning from the crepe because the ham looked a little funny when it was taken out of the fridge. Sure enough, I became violently ill after eating the crepe and contemplated going to the hospital when the food poisoning symptoms continued after 48 hours. Someone really needs to investigate how those workers handle and store the food, and also maybe just retrain them on basic customer service skills.

It 's incredibly unfortunate, but this Cafe has plenty of potential. Unfortunately, they hire the worst customer service employees. I was looking at the Menu to decide what to eat, 3 employees were carrying a personal conversation, completely ignoring me. A woman with absolutely zero people skills walk from behind the counter, and past me as I was standing in front of the register looking at the menu, bumped into me, continued her conversation with the other 2 employees. I told the woman who bumped into me excuse you , but she ignored me and simply kept going on with their personal conversations and just walked away. It 's very possible that the woman that bumped into me, may not even be a Magic Pan employee and rather just another employee of a nearby establishment. Either way, as tasty as their crepes may look. I refuse to give my business to any establishment that lacks the ability to hire personal, amicable, customer oriented employees. I highly recommend that you go a few feet from the Magic Pan and visit Dunkin donuts. They probably have better service.